Summary
Kim Nylander is a senior/principal technical writer with 15+ years of experience turning complex SaaS, API, and infrastructure topics into clear, audience-appropriate documentation. At Grafana Labs she maintains docs-as-code for open-source projects like Pyroscope and Tempo and for Grafana Cloud features, working closely with engineers, PMs, field engineering, and support to ensure documentation answers real customer needs. She excels in information architecture, content inventories, and documentation platform selection, and has a track record of single-sourcing large documentation sets and establishing writing processes across teams. Kim combines deep technical familiarity (OpenStack, Linux, APIs, profiling/tracing tooling) with mentoring and cross-functional collaboration to ship timely, usable docs. Outside tech, her background in creative and scholarly writing—including interests in archaeology and ancient Rome—feeds a clear, user-focused voice that makes intricate systems approachable.
3 years of coding experience