Benjamin Glickenhaus is a senior machine learning engineer at Figma, building scalable ML solutions that personalize experiences and optimize engagement. Over nine years, he has driven impact across roles at Patreon, including tailoring email notifications with predictive modeling to boost creator success. His background spans both research and production systems, from leading a DoTA2 drafting tool with multiple neural nets and RL self-play at Stratz Esports to architecting distributed training pipelines. He holds a master's degree from the University of Massachusetts Amherst and a bachelor’s from Lehigh University, with ongoing AI-for-social-good research. Based in New York, he combines deep ML expertise with a product-facing mindset to turn complex algorithms into measurable improvements in user experience and business outcomes.
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