Omar Khatib is an Information Technology Support Team Lead with over 20 years of hands-on desktop, break-fix and LAN experience, currently leading partner-facing support at Cognizant for Freshfields Bruckhaus Deringer. He specializes in Windows desktop and server environments, Active Directory, SCCM, MDM migrations, AV/video conferencing and white-glove 24x7 support in high-pressure legal and financial settings. A proven team leader and trainer, he has led major rollouts, print server and conference-room upgrades, documented procedures, and onboarded international secondees. His GitHub bio and recent work hint at software-engineering exposure with the Arm Compute Library team, reflecting a rare blend of systems support and low-level compute interest. Fluent in Arabic and based in East Orange, NJ, he combines calm under pressure with a practical cross-domain toolkit that bridges infrastructure and development needs.
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