Eric Xiao is a product-focused technology leader with more than a decade of experience shipping customer-centric software and building high-performing teams. He currently steers product at Arize AI, driving growth for LLM observability, while also running Prompt PM, a product-services agency serving multiple clients as their primary product manager. His career spans founding ventures (Bloom and Prompt PM) and senior product leadership at Fountain, Facebook Reality Labs, TubeMogul, and STRATIM, reflecting breadth across SaaS, AR/VR, advertising tech, and enterprise operations. He has shipped across the stack—from enterprise SaaS for hourly workers to programmatic advertising pipelines and AI-centric observability features—often guiding products from concept to measurable impact. Eric also brings teaching experience from UC Berkeley, where he taught HCI to 200+ students and emphasized user-centered design. Based in the United States, he combines entrepreneurial grit with a hands-on product mindset to translate complex problems into intuitive, scalable solutions.
13 years of coding experience
15 years of employment as a software developer
Meadowbank Tafe Skillmax
Bachelor's degree, Computer Science, Bachelor's degree, Computer Science at Sun Yat-Sen University
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