Summary
Brice H is a Staff Customer Reliability Engineer at GitHub based in Sacramento with a decade of experience bridging hands-on systems engineering and customer-facing reliability work. He specializes in Linux server administration, MySQL, Elasticsearch, Ruby on Rails, Docker and Kubernetes across on-prem virtualization and major cloud providers. At GitHub and previously at Aptum and Peer 1 he led high-stakes escalations, authored troubleshooting guides, and drove workflow improvements—often resolving premier incidents valued at $10k+/mo. Prior to enterprise ops he ran Plus One Web Services for ten years, blending web development, branding and marketing, which helps him translate technical tradeoffs into business-facing recommendations. Known for wearing many hats, he thrives in small focused teams as a pragmatic problem solver and cross-team liaison who favors practical, common-sense solutions.
10 years of coding experience
15 years of employment as a software developer
Clayton State University
English