Margo Crandall is a retired content and program leader in Redmond with over 20 years building learning and documentation for Microsoft Dynamics, Power Platform, and cloud solutions. She directed content publishing for Dynamics 365 and Power Platform on Microsoft Learn, managing a portfolio of more than 700 modules and leading cross-functional teams. Her background blends instructional design, product and program management, and certification publishing—work that supported partner readiness and multimillion-dollar learning products. Technically fluent in content engineering workflows (Git, GitHub, VS Code, OPS, PowerShell), she led large-scale content migrations and localization efforts. Now a student pilot, she brings the same operational discipline and systems thinking to both aviation training and complex content ecosystems, and has formally handed off inquiries to her successor, Kumar Vivek.
9 years of coding experience
14 years of employment as a software developer
Bachelor's degree, Economics, Russian/Eastern European Studies, Bachelor's degree, Economics, Russian/Eastern European Studies at Grinnell College
Master of Science (MS), Educational/Instructional Technology, Master of Science (MS), Educational/Instructional Technology at Indiana University Bloomington
Documentation for Microsoft Dynamics 365 apps such as Dynamics 365 Finance, Dynamics 365 Commerce, Dynamics 365 Supply Chain Management, and Dynamics 365 Human Resources
Contributions:3313 commits, 62 PRs, 67 pushes in 5 years 2 months
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