Aaron Mcdonald
Software Support Engineer I at Axon
Berthoud, Colorado, United States
Summary
👤
Senior🎓
Top SchoolAaron Mcdonald is a customer-focused software support engineer with a decade of experience delivering reliable technical assistance and problem-solving at Axon. He has progressed from Technical Support Representative to Team Lead and Senior roles, and is currently a Software Support Engineer I, reflecting ongoing growth in both depth and scope. With an AAS in Computer Programming and a Data Science Certificate from Galvanize, he combines practical programming skills with data-driven thinking to diagnose issues and improve outcomes for users. Based in Berthoud, Colorado, he partners closely with engineering and product teams to translate complex technical challenges into clear, actionable solutions. His track record emphasizes strong customer service as a core technical competency, and his education shows a hands-on, iterative approach to learning. Aaron is committed to expanding his technical repertoire and delivering top-notch support that enables clients to maximize software adoption and value.
10 years of coding experience
11 years of employment as a software developer
Concordia University-SewardComputer Programming, Computer Programming at Glendale Community CollegeData Scientist, Data Science, Data Scientist, Data Science at Galvanize IncAssociate of Science - AS, Computer Programming, Associate of Science - AS, Computer Programming at Mesa Community College
English
Github Skills (1)
trend8
Programming languages (1)
Github contributions (5)
aaronmcd1214/Capstone
Apr 2018 - May 2018
Contributions:11 pushes, 1 branch in 24 days
aaronmcd1214/GraphingCaseStudy
Apr 2018 - Apr 2018
Contributions:2 pushes, 1 branch in 1 day
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