Andrew R. Freed
US, United States
Summary
👤
SeniorAndrew Freed is a distinguished engineer and Master Inventor at IBM, leading the design and delivery of cognitively intelligent systems, including enterprise virtual voice agents. As Chief Architect of IBM Technology Expert Labs for Customer Care Solutions, he drives technical excellence and business growth across regions. He is the author of Conversational AI (Manning Publications) and a proponent of test-driven development, NLP, and ML in production-grade software. A prolific innovator with over 100 USPTO patents, he has educated dozens of new inventors while shaping IBM’s cognitive technology strategy. He also shares insights through the AI-focused podcast AI Zen with Andrew & Jen, bridging hands-on engineering with enterprise-level thought leadership. Based in Cary, North Carolina, he blends deep technical expertise with leadership to transform complex cognitive challenges into scalable solutions.
10 years of coding experience
Github Skills (65)
slackbot10
slack-bot10
botium10
bots10
ibm-watson10
k-fold10
watson-assistant10
telegram-bot10
cortana10
chatbot10
facebook-messenger10
draw10
alexa-skills-kit10
voice-assistant10
siri10
Programming languages (5)
Github contributions (5)
cognitive-catalyst/WA-Testing-Tool
Jul 2019 - Jan 2023
Scripts that run against Watson Assistant for K fold validation on training set, testing on blind test, and draw precision curves for comparison.
Contributions:10 reviews, 90 commits, 170 PRs in 3 years 7 months
blindvalidationassistantwatson-apicomparison
IBM/watson-stt-wer-python
Jun 2021 - Nov 2022
Utilities for transcribing a set of audio files with IBM Watson Speech to Text (STT), then analyzing the error rate of the STT transcription against a known-good transcription
Contributions:37 reviews, 17 commits, 35 PRs in 1 year 5 months
speech-recognitionttswatsonanalyzingerror-rate
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