Summary
Suzanne Hillman is a UX researcher and designer with a rare blend of computer science, psychology, and human factors training, bringing nearly a decade of experience turning complex systems into developer-friendly tools. Her current work as a Freelance UX Researcher for Assured Allies leverages genAI-assisted qualitative and quantitative analysis to validate scalability changes in digital health workflows for older adults. At Indeed, she contributed to a redesigned Job Details page and conducted unmoderated usability tests, using AI tools to accelerate study design and data synthesis. She has actively contributed to open-source communities, notably the Fedora Project, where she improved community tooling and collaboration across technical and non-technical stakeholders. Based in Waltham, MA, she thrives at bridging technical and business teams and is seeking full-time opportunities in open-source or developer-tools UX research.
9 years of coding experience
12 years of employment as a software developer
Psychology - cognitive science (HRI), Psychology - cognitive science (HRI) at Tufts University
BS, Computer Science, BS, Computer Science at University of New Hampshire
Master of Arts (M.A.), Social Psychology, Master of Arts (M.A.), Social Psychology at Brandeis University