Business Systems Analyst IT Service Lead, Communication Collaboration Services
San Francisco, California, United States
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Summary
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Senior
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Top School
Amy B is a Learning Management Systems IT Specialist based in San Francisco with 8 years of experience delivering IT strategy, knowledge management, and user-focused training across higher education and government settings. She translates complex tech into accessible workflows, leading LMS and video conferencing tool migrations and developing digitized documentation and tutorials for both technical and non-technical users. Her work with SharePoint, Google Workspace, and automated workflows using DocuSign PowerForm and Kuali Build reduced manual data entry by 70% and maintains 99.9% system uptime. As a Web Developer and Digital Media Producer, she brings a rare blend of tech, design and humanities, and runs a travel-focused YouTube channel that reflects her curiosity and storytelling. Her background in the U.S. Air Force avionics, including diagnostics and integration of radio/communication systems, complements her disciplined, security-conscious approach; she holds an active Secret security clearance. She earned a BA in International Studies-Political Science from UC San Diego and has a proven ability to turn operational challenges into auditable, strategic solutions that drive efficiency and impact.
CCSF Cyber Security Club website. This is an Open Source project and the goal of this project is to create a one-stop shop for students and industry partners to learn about our organization, stay informed about our activities and also participate.
Contributions:36 PRs, 46 pushes, 2 branches in 1 year 6 months
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