Summary
Hamza Al-kharusi is a seasoned digital utilities software leader based in Muscat, Oman, with eight years’ experience delivering CRM, billing and metering solutions for electricity and water providers. As Digital Utilities Support Manager at Nama Group, he lines up outsourced resources, leads CRM and billing system modernization, and defines a five-year roadmap while enforcing governance, release management, and cost control. He combines hands-on integration expertise with Oracle Utilities (OUAF, CC&B, MDM, MWM) and Oracle Service Bus, delivering scalable, interoperable systems that improve service availability and customer satisfaction. Previously as Senior Application Developer, he bridged legacy billing and CRM with modern integrations (OSB/SOA, SOAP/JMS/WCF) and KIOSK/mobile payments, consistently meeting SLAs and performance goals. He is a polyglot developer with leadership training from MIT Sloan Executive Education, Columbia, Tuck, and Singapore's Startup Accelerator, blending strategic thinking with hands-on delivery.
8 years of coding experience
7 years of employment as a software developer
Leading Organizations and Change, Leading Organizations and Change at MIT Sloan Executive Education
Stage One, Introduction To Programming, Stage One, Introduction To Programming at The National Youth Program for Skills Development - Sultanate of Oman
Financial and Strategic Thinking, Financial and Strategic Thinking at Tuck Executive Education at Dartmouth
BIS, Computer Software Engineering, 3.01, BIS, Computer Software Engineering, 3.01 at University of Technology and Applied Sciences
Leadership Program, Organizational Leadership, Leadership Program, Organizational Leadership at Columbia Business School
High School, Sience, High School, Sience at Jamil Bin Khamis
Startup Accelerator Program, Entrepreneurship/Entrepreneurial Studies, Startup Accelerator Program, Entrepreneurship/Entrepreneurial Studies at National University of Singapore
English, Arabic