Joni Ranta is a Senior DevOps Engineer at Sinch in Espoo, Finland, with over a decade of IT operations and a deep focus on contact center infrastructure. Since 2012 he has supported Sinch's contact center platform, which has evolved through several names (BCM, CCtr, SAP Contact Center) and was renamed Sinch Contact Center in 2020, with DevOps leadership since 2021. His background spans service desk and engineering roles across the tech stack, giving him practical, end-to-end insights. He holds a Bachelor of Engineering in Telecommunications Technology (Metropolia, 2006) and a Master of Engineering in Information Technology, Networking and Services (Metropolia, 2021). With hands-on experience managing both private cloud and AWS environments since 2018, he translates complex requirements into scalable, maintainable systems.
7 years of coding experience
1 year of employment as a software developer
Master of Engineering, Insinööri (ylempi AMK), Information Technology, Networking and Services, Master of Engineering, Insinööri (ylempi AMK), Information Technology, Networking and Services at Metropolia University of Applied Sciences
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