Summary
Erica Scott is a seasoned IT professional with more than a decade of experience delivering reliable desktop, network, and server administration across government, hospitality, manufacturing, and financial services. Currently the IT professional for the City of Manchester, she brings proven expertise in Windows Server environments, VMware/Hyper-V virtualization, Active Directory, and security-focused operations, alongside strong documentation and user training skills. Her prior roles include IT Manager at Sinomax-USA and IT Administrator, where she oversaw MSP-style support, on-site projects, and cross-functional technology deployments. Erica has hands-on experience with Cisco network infrastructure, backups and disaster recovery, SQL reporting, and customer-focused IT service management in fast-paced settings such as casinos and hotels. She holds a BS in Information Technology from Mississippi Valley State University and an AS in Computer Science from Mississippi Delta Community College, and is based in Murfreesboro, Tennessee. Notable across roles is a consistent emphasis on building scalable procedures and elevating operational efficiency through technology.
10 years of coding experience
6 years of employment as a software developer
Bachelor of Science Information Technology, Bachelor of Science Information Technology at Mississippi Valley State University (MVSU)