Hideaki Sawada
Cloud Support Engineer at Amazon Web Services (AWS)
Montreal, Quebec, Canada
Summary
👤
Senior🎓
Top SchoolHideaki Sawada is a seasoned cloud support engineer with over a decade of IT infrastructure experience and a strong background in systems, networking, and virtualization. In his current role at AWS, he tackles highly complex customer problems across multiple services, partners with global engineering teams, and shares technical guidance through tutorials and developer-focused content. Fluent in Japanese and English, he excels at cross-cultural communication and bridging customer needs with engineering solutions. His hands-on expertise spans Linux, Windows Server, VMware, TCP/IP, DNS, BGP/OSPF, and cloud migrations, complemented by data center and network design experience. He is also an active open-source contributor, specializing in Japanese localization for the DokuWiki project, underscoring a commitment to accessible software for diverse users. Based in Montreal, he brings a rare blend of technical depth, customer empathy, and global perspective to enterprise cloud support.
12 years of coding experience
12 years of employment as a software developer
Diploma of vocational studies (DEP), Computer Science, Diploma of vocational studies (DEP), Computer Science at Verdun adult and Career CenterUniversity of TokyoBachelor’s Degree, Political Management, Bachelor’s Degree, Political Management at Keio University
English, Japanese, French
Github Skills (7)
j10
localization10
japa10
dokuwiki10
translation10
php9
wiki-engine7
Programming languages (4)
Github contributions (5)
dokuwiki/dokuwiki
Sep 2013 - Dec 2016
The DokuWiki Open Source Wiki Engine
Role in this project:
Localization / Internationalization Specialist
Localization / Internationalization SpecialistContributions:22 commits in 3 years 3 months
Contributions summary:Hideaki primarily contributed to the localization of the DokuWiki project. Their commits focused on updating and adding translations for various language files, particularly for Japanese. They modified language files for core functionalities, plugins, and the template to provide a localized user experience. The user's work involved translating user interface elements and settings, ensuring the software was accessible to Japanese-speaking users.
wiki-enginetiddlywikiphpmediawiki-extensioneagle
sawachan/dokuwiki-template-bootstrap3
Mar 2015 - Aug 2015
Contributions:4 PRs, 11 pushes, 1 branch in 4 months
phpbootstrapdokuwikitemplate-based
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