Ted Harris is a Customer Experience professional and Success Coach at Expensify since 2017, combining product management, audit and compliance know-how with hands-on customer support across the EMEA region. He pairs data-driven user research and engineering collaboration with a strong tech-journalism background—bylines for Engadget and Medium—often writing about information security and policy. His prior work running high-stakes e‑marking and exam operations at RM Results gives him an operations-to-product perspective that helps smooth complex deployments. Outside work he’s a new father and keeps a privacy-minded approach to customer trust (public PGP key available), reflecting a practical, security-aware ethos.
5 years of coding experience
3 years of employment as a software developer
Master's Degree International Politics of the Internet, Master's Degree International Politics of the Internet at Department of International Politics, Aberystwyth University
Contributions:9 pushes, 1 branch, 1 issue in 1 year 3 months
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