Summary
Michael Fluharty is a delivery architecture executive with over two decades of experience leading IT operations, service management and program delivery across biotech, financial services and healthcare. As Delivery Architecture Director at Capgemini, he guides large-scale IT transformation, ITIL-based process improvements and governance to mature operating models and ensure compliant, risk-aware service delivery. He has a proven track record turning around complex programs in regulated and politically sensitive environments, including leading Genoptix through a three-year change initiative to a mature IT operating model, and leadership roles at Pfizer, AT&T and Union Bank. A skilled customer advocate, he bridges business needs and technical delivery, translating stakeholder demands into measurable outcomes through education, process change and tool enablement (notably ITSM via ServiceNow). His career spans major global firms and a hands-on engineering background, giving him the rare ability to couple deep technical knowledge with strategic program management. Based in California, he has been instrumental in aligning IT capabilities with business strategy while delivering measurable value and improving cross-functional collaboration.
12 years of coding experience
22 years of employment as a software developer